{"id":1695,"date":"2016-09-13T14:56:31","date_gmt":"2016-09-13T06:56:31","guid":{"rendered":"http:\/\/lensmart.com.sg\/?page_id=1695"},"modified":"2024-05-06T12:22:09","modified_gmt":"2024-05-06T04:22:09","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/lensmart.com.sg\/demo\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1695\" class=\"elementor elementor-1695\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1154dabe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1154dabe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-750918b3\" data-id=\"750918b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fbe2009 elementor-widget elementor-widget-image\" data-id=\"1fbe2009\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"895\" height=\"320\" src=\"https:\/\/lensmart.com.sg\/demo\/wp-content\/uploads\/2024\/05\/Group-91-1024x366.png\" class=\"attachment-large size-large wp-image-91290\" alt=\"\" srcset=\"https:\/\/lensmart.com.sg\/demo\/wp-content\/uploads\/2024\/05\/Group-91-1024x366.png 1024w, https:\/\/lensmart.com.sg\/demo\/wp-content\/uploads\/2024\/05\/Group-91-300x107.png 300w, https:\/\/lensmart.com.sg\/demo\/wp-content\/uploads\/2024\/05\/Group-91-768x274.png 768w, https:\/\/lensmart.com.sg\/demo\/wp-content\/uploads\/2024\/05\/Group-91-600x214.png 600w, https:\/\/lensmart.com.sg\/demo\/wp-content\/uploads\/2024\/05\/Group-91.png 1120w\" sizes=\"(max-width: 895px) 100vw, 895px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-407ac097 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"407ac097\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-54bfa164\" data-id=\"54bfa164\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ddc6062 elementor-widget elementor-widget-heading\" data-id=\"1ddc6062\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Shipping<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a6e1f35 elementor-widget elementor-widget-text-editor\" data-id=\"2a6e1f35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>We deliver our products to all parts of the planet! As long as your country exist, we deliver it!<\/p><p>We use reputable courier companies to ensure that your item is delivered 100% safe and secure. We will also send you the tracking details, so that you can keep a eye on your parcel and track the date and time of delivery.<\/p><p>Estimated delivery time is 4 to 10 working days. However, this may vary in some cases like public holidays, long weekends, or out of stock for certain products. But no worries, our friendly customer service consultant will always be in touch with you if there is any delays or issues about delivery.<\/p><p>We utilize both Aramex and DHL as our delivery partner. Here are our shipping rates!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-492d9f61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"492d9f61\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fd5c172\" data-id=\"4fd5c172\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-539caf22 elementor-widget elementor-widget-image\" data-id=\"539caf22\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"229\" height=\"115\" src=\"https:\/\/lensmart.com.sg\/demo\/wp-content\/uploads\/2024\/05\/armex.png\" class=\"attachment-large size-large wp-image-91291\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cac2bcb\" data-id=\"4cac2bcb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49647ccd elementor-widget elementor-widget-image\" data-id=\"49647ccd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"282\" height=\"73\" src=\"https:\/\/lensmart.com.sg\/demo\/wp-content\/uploads\/2024\/05\/DHL.png\" class=\"attachment-large size-large wp-image-91292\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fe1a4f elementor-widget elementor-widget-heading\" data-id=\"8fe1a4f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Singapore<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37276912 elementor-widget elementor-widget-Table\" data-id=\"37276912\" data-element_type=\"widget\" data-widget_type=\"Table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<table class=\"tafe-table\">\n\t\t\t<thead  class=\"tafe-table-header\">\n\t\t\t\t<tr>\n\t\t\t\t\t<th class=\"elementor-inline-editing elementor-repeater-item-c7f5ebe\"   >Destination<\/th><th class=\"elementor-inline-editing elementor-repeater-item-87d5eeb\"   >Transit Time<\/th><th class=\"elementor-inline-editing elementor-repeater-item-6c63b22\"   >Shipping Rate<\/th><th class=\"elementor-inline-editing elementor-repeater-item-09666dc\"   >Logistics Partner<\/th>\t\t\t\t<\/tr>\n\t\t\t<\/thead>\n\t\t\t<tbody class=\"tafe-table-body\">\n\t\t\t\t<tr>\n\t\t\t\t\t<td   class=\"elementor-repeater-item-a68939c\" >Singapore<\/td><td   class=\"elementor-repeater-item-6be7ce9\" >2 to 5 <br>Working Days<\/td><td   class=\"elementor-repeater-item-a8e356c\" >Free<\/td><td   class=\"elementor-repeater-item-e45eb09\" >Aramex Express <br> \/ Ninja Van<\/td>\t\t\t\t<\/tr>\n\t\t\t<\/tbody>\n\t\t<\/table>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-339cc173 elementor-widget elementor-widget-heading\" data-id=\"339cc173\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Outside of Singapore<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79e1006f elementor-widget elementor-widget-Table\" data-id=\"79e1006f\" data-element_type=\"widget\" data-widget_type=\"Table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<table class=\"tafe-table\">\n\t\t\t<thead  class=\"tafe-table-header\">\n\t\t\t\t<tr>\n\t\t\t\t\t<th class=\"elementor-inline-editing elementor-repeater-item-c7f5ebe\"   >Destination<\/th><th class=\"elementor-inline-editing elementor-repeater-item-87d5eeb\"   >Transit Time<\/th><th class=\"elementor-inline-editing elementor-repeater-item-6c63b22\"   >Shipping Rate<\/th><th class=\"elementor-inline-editing elementor-repeater-item-09666dc\"   >Logistics Partner<\/th>\t\t\t\t<\/tr>\n\t\t\t<\/thead>\n\t\t\t<tbody class=\"tafe-table-body\">\n\t\t\t\t<tr>\n\t\t\t\t\t<td   class=\"elementor-repeater-item-a68939c\" >ASEAN<br>\n(South East Asia)<\/td><td   class=\"elementor-repeater-item-6be7ce9\" >-<\/td><td   class=\"elementor-repeater-item-a8e356c\" >SGD39.90<\/td><td   class=\"elementor-repeater-item-e45eb09\" >Aramex \/ DHL<\/td><\/tr><tr><td   class=\"elementor-repeater-item-63e0555\" >Asia Pacific - <br>Oceania<\/td><td   class=\"elementor-repeater-item-e7a4177\" >-<\/td><td   class=\"elementor-repeater-item-a2b413f\" >SGD49.90<\/td><td   class=\"elementor-repeater-item-7c7ef5a\" >Aramex \/ DHL<\/td><\/tr><tr><td   class=\"elementor-repeater-item-dd4ae1f\" >Europe<\/td><td   class=\"elementor-repeater-item-1d28ff6\" >-<\/td><td   class=\"elementor-repeater-item-c4f473f\" >SGD75<\/td><td   class=\"elementor-repeater-item-493cb3a\" >DHL<\/td><\/tr><tr><td   class=\"elementor-repeater-item-fd8c205\" >Rest Of The World<\/td><td   class=\"elementor-repeater-item-98ea2fd\" >-<\/td><td   class=\"elementor-repeater-item-bbf2502\" >SGD95<\/td><td   class=\"elementor-repeater-item-9bc3e72\" >DHL<\/td>\t\t\t\t<\/tr>\n\t\t\t<\/tbody>\n\t\t<\/table>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-437b7851 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"437b7851\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3adde152\" data-id=\"3adde152\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5a78d0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a78d0a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3477fda8\" data-id=\"3477fda8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33bd2884 elementor-widget elementor-widget-heading\" data-id=\"33bd2884\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0a347b elementor-widget elementor-widget-text-editor\" data-id=\"5a0a347b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We offer a 7-day return policy which means that <strong>you can return the product within 7 days from the date of delivery.<\/strong> Returned product can be transferred to store credit or to exchange with another product with same value.<\/p><p>However, this is NOT applicable in the following cases:<br \/>&#8211; Unsealed or used contact lenses and products with opened packages (all products need to be in their original condition and packing).<br \/>&#8211; Custom order contact lenses.<br \/>&#8211; Prescription glasses with lens.<\/p><p>And if the product you received is faulty or damaged, please take a picture of the item and send it to us at customerservice@lensmart.com.sg . We\u2019ll then send the replacement item just as soon as we can after receiving the returned items. Should there be any complication with returning the product,we will be happy to arrange the pick-up for you with our delivery partner (we do not cover return expenses). So please contact our friendly customer service team at customerservice@lensmart.com.sg.<\/p><p>We will do our best to prevent such a situation but we cannot guarantee if the items are damaged in transit as we do not have control over third parties.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping We deliver our products to all parts of the planet! As long as your country exist, we deliver it! We use reputable courier companies to ensure that your item is delivered 100% safe and secure. We will also send you the tracking details, so that you can keep a eye on your parcel and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/lensmart.com.sg\/demo\/wp-json\/wp\/v2\/pages\/1695"}],"collection":[{"href":"https:\/\/lensmart.com.sg\/demo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lensmart.com.sg\/demo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lensmart.com.sg\/demo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lensmart.com.sg\/demo\/wp-json\/wp\/v2\/comments?post=1695"}],"version-history":[{"count":5,"href":"https:\/\/lensmart.com.sg\/demo\/wp-json\/wp\/v2\/pages\/1695\/revisions"}],"predecessor-version":[{"id":91484,"href":"https:\/\/lensmart.com.sg\/demo\/wp-json\/wp\/v2\/pages\/1695\/revisions\/91484"}],"wp:attachment":[{"href":"https:\/\/lensmart.com.sg\/demo\/wp-json\/wp\/v2\/media?parent=1695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}